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Terms and Conditions

Effective Date:12/03/2025
Welcome to Kebu! These Terms and Conditions govern your use of our mobile app and services. By using Kebu, you agree to comply with these terms. If you do not agree, please do not use our services.

  1. Introduction
    Kebu provides professional services, including beautician, electrician, AC repair, and driver solutions, through a mobile application. These terms apply to all users of the app, including customers and service providers.
  2. User Eligibility
    You must be at least 18 years old to use our services.
    By using Kebu, you confirm that the information you provide is accurate and up to date.
    We reserve the right to suspend or terminate accounts that provide false or misleading information.
  3. Booking & Payment
    Service requests must be made through the Kebu mobile app.
    Payments are processed securely through third-party payment gateways.
    Cancellation Policy: Cancellations made after a confirmed booking may be subject to charges as per our cancellation policy.
    Kebu is not responsible for any disputes between users and service providers regarding pricing or service quality.
  4. Responsibilities of Users & Service Providers
    4.1 Customers’ Responsibilities
    ✅ Provide accurate service details and availability.
    ✅ Treat service providers with respect.
    ✅ Make timely payments for services rendered.
    4.2 Service Providers’ Responsibilities
    ✅ Deliver services professionally and ethically.
    ✅ Maintain quality and adhere to Kebu’s service standards.
    ✅ Comply with all legal and safety regulations.
  5. Prohibited Activities
    Users must not:
    ❌ Use Kebu for illegal or fraudulent activities.
    ❌ Misuse or abuse the services provided.
    ❌ Share personal contact details outside the app to bypass our system.
  6. Limitation of Liability
    Kebu acts as a platform connecting users and service providers. We do not directly offer any services and are not responsible for any disputes, damages, or losses arising from service interactions.
    We do not guarantee the availability, quality, or performance of services.
    Kebu is not liable for any direct, indirect, or incidental damages resulting from your use of the app.
  7. Account Suspension & Termination
    Kebu reserves the right to suspend or terminate any user or service provider account that violates these terms.
    Fraudulent activities, misconduct, or repeated poor service may lead to a permanent ban from the platform.
  8. Privacy Policy
    Your use of Kebu is also governed by our Privacy Policy, which outlines how we collect and protect your data.
  9. Changes to Terms
    We may update these Terms and Conditions periodically. Continued use of Kebu after changes implies your acceptance of the updated terms.
    By using Kebu, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Kebu!